The term “on-line sales contract” means a sale and purchase agreement for the Supplier’s movable material goods, stipulated between the Supplier and the Purchaser in a remote sales context, using IT instruments, arranged by the Supplier.
The term "Purchaser" refers to the consumer as a natural person who performs the purchase, to which this contract relates, for purposes unrelated to commercial or professional activities in which they may be involved.
The term “Supplier” means the party who carries out the sale of the goods covered by this contract.
2) IDENTIFICATION AND OBLIGATIONS OF THE PARTIES
The goods covered by these general terms and conditions are sold by BAMBI SRL with headquarters in Turin (Italy), Via Garibaldi no. 4, enrolled in the Chamber of Commerce of Turin with no. 00455320010 in the Register of Companies, tax code and VAT number 00455320010.
Expressly states that he/she is making the purchase for purposes not related to commercial or professional activities and undertakes not to use the purchase for commercial purposes.
3) CONTRACT SUBJECT AND COMPLETION
Under this contract, respectively, the Supplier only sells and the Purchaser only purchases remotely using IT tools, the movable material goods indicated and offered for sale on this website.
The contract between the Supplier and the Purchaser is exclusively concluded via the internet by the Purchaser’s access to this website address, where the Purchaser, by following the procedures indicated, will formalise the proposal to purchase the goods offered for sale.
The purchase contract is concluded by the irrevocable order by the Purchaser with the completion and on-line submission of the order form, subsequently displayed on the web page summarising the order, which can be printed and contains the details of the originator and of the order, the price of the purchased goods and the shipping costs, the methods and terms of payment, and the address where the goods will be delivered. When the Supplier receives the order from the Purchaser, a confirmation email and/or web page screen shot will be sent to confirm and summarise the order, which can be printed containing the information entered by the purchaser in the order form The contract is considered completed and effective between the parties only when the order has been executed and the relevant receipt or invoice has been issued, since the Supplier can refuse the order up until that time. The receipt or invoice will be issued by Bambi Srl in paper form and included in the package containing the products ordered.
4) THE PRODUCTS
Only top-quality brand products are offered for sale on bambi4kids.it. These products are purchased directly by the Supplier from manufacturers and resellers who are carefully selected for their strict quality checks.
The Supplier does not sell used or defective products of inferior quality compared to the standard offered on the market. The essential features of the products are shown on bambi4kids.it in each product data sheet. The images and colours of the products offered for sale on bambi4kids.it may, however, differ to the actual ones, depending on the internet browser and the monitor used.
The product prices may be subjected to updates. It will be the purchaser's responsibility to ascertain the final sale price before submitting the order form.
All products have an identification code. If the right of withdrawal is exercised, the Supplier has the right not to accept the return of products without the relevant identification code, that no longer have the original characteristics and quality or have been damaged.
5) METHOD OF PAYMENT AND REFUNDS
The Supplier only accepts advance payment of the products ordered through the major credit cards (Visa, MasterCard and Maestro circuits). The credit card data is managed directly by Banca Sella or by other banks, specialised in on-line payment management. The information is encrypted using the latest encryption systems that prevent it from being used by third parties and is sent directly to the bank. The Supplier reserves the right to request verification from the bank issuing the card of the authenticity of ownership in case of problems. When verification has been completed, if the outcome is positive, the procedure will be continued to conclude the contract and deliver the order, if there are no further impediments. Any refund to the Purchaser, if entitled, will be credited by cancelling the credit card payment, within 30 days from the date on which the Supplier is notified of the reason generating the right to a refund.
6) DELIVERY TIMES AND METHODS
TThe Supplier will deliver the products ordered by means of the couriers UPS, DHL, BRT or SDA. Order fulfilment may vary from 2 to a maximum of 7 working days, within which the receipt or invoice will be issued, the order will thus be accepted and initiated. If the Supplier is not able to make the shipment within this period, the Purchaser will be promptly notified by email, indicating the time frame within which the order will be processed. Delivery times may vary according to the destination and other factors which cannot be directly controlled by the Supplier and not attributable to it.
If the Purchaser has chosen to collect the products ordered from a Bambi sales outlet, a confirmation email will be sent when the products are available for collection, in any case within a maximum of 7 working days.
7) SHIPPING AND DELIVERY COSTS
The Supplier only ships within Italy using DDP (Delivery Duty Paid), therefore the goods will arrive directly at the delivery address indicated without payment of any costs in addition to the amount paid when the order was completed.
8) INSURANCE OF GOODS AND SUPPLIER’S LIABILITY
The Supplier insures the products against theft and accidental damage from when they are handed over to the courier until they reach their destination.
The Supplier, therefore, is under no obligation to replace or credit material that has been tampered with, damaged or lost during transportation.
All the product prices displayed and indicated on this website are given in Euros (€) and represent an offer to the public under article 1336 of the Italian Civil Code. They also include VAT and any other duties. The cost of shipment will be indicated and calculated in the purchase procedure before the order is submitted by the Purchaser and also in the order confirmation and summary web page. The prices indicated for each item offered to the public are valid until the order is submitted and indicated in the order summary web page. Therefore, the prices and conditions may be varied by the Supplier at any time and the ones indicated on the order summary web page will prevail.
10) PRODUCT AVAILABILITY
The Supplier guarantees that the order will be processed and fulfilled without delay through the IT system used. If an order exceeds the quantity available in the warehouse, the Supplier will inform the Purchaser by email if the goods can no longer be reserved or will indicate the waiting times to obtain the selected item and ask if he/she intends to confirm the order or not. The Supplier's IT system will confirm that the order has been registered as soon as possible by sending the user an email confirmation, which has no legal obligation, since it is merely an order summary.
11) LIMITATIONS OF RESPONSIBILITY
The Supplier assumes no responsibility for disruptions due to force majeure, if the order is not fulfilled within the time frame stipulated in the contract. The Supplier cannot be held liable to the Purchaser, except in cases of wilful misconduct or gross negligence, for any poor service or malfunctions relating to use of the internet which is outside his control or the control of his sub-suppliers. The Supplier, furthermore, is not responsible for damages, losses or costs incurred by the Purchaser as a result of failure to execute the contract for reasons not attributable to him; the Purchaser is only entitled to a full refund of the price paid. The Supplier assumes no responsibility for any fraudulent and illegal use, that may be made by third parties, of credit cards, upon payment of the products purchased, if he proves he has adopted all the normal possible precautions at the time imposed by ordinary diligence.
12) LIABILITY FOR DEFECTS, DAMAGE CHECK AND REFUNDABLE DAMAGES: SUPPLIER’S OBLIGATIONS
The Supplier cannot be held responsible for any consequences caused by a defective product, if the defect is due to the conformity of the product, to a mandatory legal rule or to a binding provision, or if the state of scientific and technical knowledge, when the manufacturer released the product, did not yet allow the product to be considered defective. No compensation will be due if the injured person was aware of the product's defect and of the danger deriving from it and nevertheless voluntarily exposed him/herself to it. In any case, the injured party must prove the defect, the damage and the causal relationship between defect and damage. The injured person can claim compensation for damages caused by death or personal injury or by the destruction or deterioration of property other than the defective product, provided that it is normally intended for private use or consumption and thus mainly used by the injured party. The damage to property referred to in article 123 of the Italian Consumer Code will, however, only be refundable for the part exceeding the sum of three hundred and eighty-seven Euros (387 Euros).
13) WARRANTIES AND SUPPORT METHODS
The Supplier is liable for any product fault or defect demonstrated and attributable to him on condition that such fault or defect has been reported by registered letter with return receipt to Bambi Srl, Via Garibaldi n. 4, Torino, Italy or sent by email to email@example.com within 10 (ten) working days of receipt. The claim is not necessary if the Supplier has acknowledged the existence of the defect or has concealed it.
14) PURCHASER’S OBLIGATIONS
The Purchaser undertakes to pay the price of the goods purchased in the time frames and by the methods indicated in the contract. Once the on-line purchase procedure has been completed, the Purchaser agrees to print and preserve the document containing the order data. Moreover, the information contained in this contract has already been viewed and accepted by the Purchaser, who acknowledges it, since a reference to this web page is shown when the order is completed.
15) RIGHT TO WITHDRAW
In any case, the Purchaser has the right to withdraw from the contract undertaken without any penalty and without giving any reason, within 10 (ten) working days, starting from the he/she receives the products purchased on bambi4kids.it. If the Purchaser decides to exercise the right to withdraw, he/she must notify the seller by means of the form provided with the products and placed inside the packaging. In any case, to be eligible for a full refund of the price paid, the item must be returned in its original condition and not be used or worn. There is no charge to the purchaser for exercising the right to withdraw, since the direct costs of return are borne by the Supplier provided that when the Purchaser exercises the right to withdraw, he/she adheres to the rules defined in the “Purchase guide” section on this website. The Supplier will refund the amount due to the Purchaser following the withdrawal within 30 (thirty) days of receiving notification of the withdrawal provided that the items are returned within that period in their original condition and have not been worn. The Purchaser must return the items to the following address: Bambi Srl - c.a. Silvia Gamba - Via Antonio Gramsci, 15 - 10123 Torino (TO), Italy.
16) PROTECTION OF PURCHASER’S PRIVACY AND DATA PROCESSING
The Purchaser should refer to the specific "Privacy" section of this website for anything concerning the protection of privacy and the processing of personal data.
17) CONTRACT STORAGE METHOD
Pursuant to article 12 of Italian Legislative Decree 70/03, the Supplier informs the Purchaser that each order sent is stored digitally on the server where the website resides according to criteria of confidentiality and security.
18) COMMUNICATIONS AND COMPLAINTS
Written communications to the Supplier and any complaints will be considered valid only if sent to Bambi Srl, Via Garibaldi n. 4, 10122 Torino (TO), Italy, or faxed to no. +39 011 4396302, or emailed to firstname.lastname@example.org. The Purchaser shall indicate in the registration form his/her home address, telephone number or email address to which he/she wishes to receive the Supplier's communications.
19) TYPES OF DISPUTES AND APPLICABLE LAWS
"For all disputes arising from this contract, if the parties intend to resort to the ordinary judicial authorities, the competent court is that of the Purchaser’s place of residence. This contract is governed by Italian law."
20) DURATA ED EFFICACIA DELLE CONDIZIONI CONTRATTUALI
For the Purchaser, the confirmation of the order implies acceptance of these general terms and conditions.
These conditions may be updated or changed directly by including the new standard on this site. The modification or update will be valid and effective for orders that have not yet been entered and for which the web page, summarising the order data, has not yet been displayed and printed.